Dear {FIRST_NAME},
Upcoming Energy Advice Event – RTS Meter Changes
Neighbourhood Watch Scotland (NWS) is partnering with E.ON Next to help reach communities most likely to be affected by the upcoming Radio Teleswitch Service (RTS) switch off on 30 June 2025.
As part of this initiative, the NWS team are hosting a free pop-up event:
🗓 Thursday, 12 June 2025
🕤 10am – 4pm
📍 Queensberry Square, Dumfries, DG1 1BL
where you can find out more and speak to the NWS team. The NWS team have kindly been allowed to join the Dumfries and Galloway Council’s Community Safety Team who have organised a Talk to Us Event and will be on hand to answer any questions or concerns you have about issues including dog fouling, littering, fly tipping, abandoned vehicles and neighbourhood disputes.
If you think you might be affected by the RTS switch off, or simply want to learn more, please join us. The NWS team will be on hand to:
To assist below is information about the RTS switch off, including web links.
Energy Advice:
Some types of electricity meter (regardless of energy provider) need to be urgently upgraded. The Radio Teleswitch Service (RTS) switch off is happening on 30 June 2025 and will affect households using an older electricity meter to heat their home and hot water. The implications of not upgrading the meter could mean that the heating and hot water may not work properly. Customers could find that they cannot switch on or switch off their system and could incur an increased bill as a result.
It is crucial that affected customers arrange for a smart meter to be fitted before the switch off on 30 June 2025.
If you’re an E.ON Next customer and unsure whether RTS affects you visit the E.ON next Website at:
You can book an appointment directly on the website.
Should you still have questions and need to get in touch with E.ON next, you can do this by:
If you’re not an E.ON Next customer and use another energy provider, please see:
Best wishes, from your NWS Team.
{ENGAGEMENT –E.ON Next Radio Teleswitch Service (RTS) Event – Queensberry Square, Dumfries DG1 1BL– [209611]}
