If you find that the item/s you have ordered are unsuitable for your needs, then you may return them. We offer a 14 day return policy, please send the below form with your item/s to us so we can process the refund. Please note that carriage charges are non-refundable.

Items returned un-used, un-damaged, un-fitted and in original packaging can be refunded in full. We reserve the right however to refuse a full refund if the item shows evidence of tampering or installation. In all cases the purchaser shall be responsible for costs relating to return postage of correctly supplied goods unless prior agreed other wise

Damaged/faulty goods must be returned first for inspection before a replacement/refund will be offered.

Goods Return Form

This form MUST be completed in full and returned with the goods for Neighbourhood Watch Scotland to process your return.
Download and print our Goods Return form: NWS goods return form

Please return your goods including the completed form to:
Returns,
Neighbourhood Watch Scotland SCIO,
21 Claylands Road,
Newbridge.
Edinburgh,
EH28 8LF

Please note:

• Products will not be accepted for credit unless fully complete and suitable for re-sale.
• If damaged, please take photographs of damaged item, including packaging.
• Failure to complete any of the above sections may cause delays in processing and ultimately may lead to the return of the goods to you.